Its blog post went on to explain that "in some instances, this exceeded 75 TB per user or 14,000 times the average". Since last year, it says, "a small number of users backed up numerous PCs and stored entire movie collections and DVR recordings". Microsoft claims that the main reason it has decided to implement these changes is because some users have abused the unlimited storage facility.
But what's especially notable about Microsoft's explanation is how little sense it actually makes. They will frustrate and inconvenience users they will confuse some customers who enjoyed the simplicity of not having to worry about such limitations (and perhaps some who even signed up to Office 365 for that very reason) and of course, they will attract derision from Microsoft's rivals. These changes are galling, to say the least. And even the 15GB of free 'camera roll' storage for cloud photo backup is being discontinued. To those it previously offered 15GB of free space, it will now provide just 5GB - a change affecting both new and existing customers. To those it promised unlimited storage with Office 365, it now offers just 1TB.
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